The Customer & Sales Support Manager works within a European, multicultural and fast moving business environment, supporting Sales Operations, BU and Sales Force within the area of quote to order. He/she is located in a central QTO team and has a wide variety of responsibilities, including the following:
1. B2B Consultancy & Design of Product Offering
2. Catalogue Deployment & Maintenance
3. Customer support and communication
4. Metrics & KPIs control
JOB REQUIREMENTS:
• Degree level education in Economics or IT related fields
• Experience in working with multiple countries/sub- regions at a high level of complexity
• Fluency in English
• Swedish native
COMPETENCIES:
• Strong leadership profile
• Customer focus
• Strong operations management background
• Good understanding of the cross-BU Q2C business
• Persistence, the ability and will to find a way to make it work
• Ability to multitask within a fast-paced and dynamic workplace
• Analytical and problem solving skills, manages time periods with high stress level (quarter-end)
• Attention to detail paired with a good level of strategic thinking
Más información/solicitar aquí.